Best Practices and Defining Users

Instructions: Class, I appreciate your participation in this forum. For this forum, create an original post addressing the topic(s) below, prior to midnight ET on Wednesday. Continue to follow your classmates' posts for the remainder of the week and respond to two or more of your classmates prior to midnight ET on Sunday. Your follow-up posts may add additional insights to a classmate's opinions or may challenge posted opinions. Use examples from the readings, or from your own research to support your views as appropriate. Be sure to read the follow-up posts to your own posts and reply to any questions or requests for clarification. By the way, include the name of the person's post you are replying to. Thanks! Discussion Points: What are three best practices of technical writers? What are some key questions and methods you would use to analyze and define your users? Why is this important? Address the significance of including the User-Experience (UX) in analyzing technology. An anonymous author wrote, "Analyze the people who use your documentation so you understand what they need and don't need to know." Discussion Guidelines.html Forum Rubric:  Rubric for Learner Posts Points Synthesis of concepts in a substantive manner (critical to class performance) 30 Applications of personal experience 20 Writing standards 10 Response to two or more students in a substantive manner 40 Timeliness: (deduction) Optional 10 Downloadable Rubric Description