Human Resource Management

Questions  EssayQuestions.docx HRMD 630 Final Exam This is an open book exam that must be completed as an individual assignment. Essay Questions Respond to all three of the following questions. Individual answers should be a minimum of 250 words but not be more than 500 words each. ESSAY QUESTIONS Question #1 (25 points) You have just signed on as the Manager of Human Resources for a large manufacturing company in the Chicago area. Your company manufactures parts to the automotive industry such as air duct assemblies for various models of new vehicles as well as to the secondary market for these same parts. Upon conducting an audit of HR initiatives and trying to understand the challenges you want to tackle, you find that the overall turnover rate for this company is 37%. You have not worked in this specific industry but you feel at first glance that this number is high. Based on this limited information that you have, lay out a strategy for addressing turnover. You should include the following in your answer: 1. Is the 37% turnover a cause for concern? How would you go about finding out this information? 2. What additional data will you gather to learn more about the turnover in this organization? Remember that your readings discuss different types of turnover and this should be addressed in your answer along with any benefits of turnover. 3. Assume that you find that the turnover is problematic. Particularly, you discover that the turnover for non-exempt staff is 42% - well over the total turnover for the organization. Prepare a strategy to suggest to the CEO for addressing this turnover, specifically addressing possible causes of the turnover and solutions related to those causes. You will need to think about many of the concepts we have discussed throughout this course in order to answer this question fully. Question #2 (25 points) Discuss the criteria for good cutoff scores as viewed by the courts. You should be able to state clearly what the Uniform Guidelines on Employee Selection Procedures say about cutoff scores. Question #3 (50 points) For this question, assume you are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across its branches. Review the details of the teller position as provided on O*Net ( http://www.onetonline.org/link/summary/43-3071.00 ). Based on this information, the bank decides that the ideal candidate for this position will possess the following factors: 1. Have at least a high school EDUCATION (bachelor’s or associate’s degree desirable). 2. Have EXPERIENCE as a teller or in a related field (cashier, billing clerk) 3. Be able to perform basic MATH SKILLS related to banking (for example, count currency quickly and accurately and balance a cash drawer correctly). 4. Be KNOWLEDGEABLE OF VERIFICATION requirements for bank transactions (for example, errors in check and proper identification to authorize transactions). 5. Have good INTERPERSONAL SKILLS (for example, speak clearly, make good eye contact and develop rapport easily). 6. Be MOTIVATED to work. PART 1: Identify which selection methods (e.g. resume, interview, test, role play exercise, reference check or personality inventory) you would recommend for each of the six factors listed above. You can use the same selection method more than once if you believe it is appropriate for more than one factor. Below is an example of how you might justify using an application form as an appropriate selection method for education. 1. Education – selection method: Application Form Justification: A question on the application form can ask applicants to describe their education. This selection method makes it easy and inexpensive to obtain this information. 2. Work Experience – selection method: _________________________________________ Justification: 3. Math Skills – selection method: __________________________________ Justification: 4. Verification Knowledge – selection method: __________________________________ Justification: 5. Interpersonal Skills – selection method: ______________________________________ Justification: 6. Work Motivation – selection method: ______________________________________ Justification: Part 2: The bank collected the following data over the past five years: Males applied = 200 Females applied = 300 Males hired = 40 Females hired = 45 Based on this information, the selection ratio for men is 20% (40/200), whereas the selection ratio for women is 15% (45/300). Dividing the minority group (women) by the majority group (men) results in an answer of 75% (15%/20%). Since the result is less than 80%, adverse impact exists. The organization needs to explore the selection process to identify what might be the cause of this disparity. In this part of the question – you will conduct this analysis. The bank compiled selection data on three racial groups during the past year: Caucasians, African Americans and Latinos. The data is as follows: Number applied Number hired Caucasians 90 27 African Americans 50 10 Latinos 40 10 Answer the following: a. What are the selection ratios for each of the three groups? b. Does adverse impact exist when you compare the African American applicant pool with the Caucasian applicant pool? Show your work. c. Does adverse impact exist when you compare the Latino applicant pool with the Caucasian applicant pool? Show your work. 2 Rubric.docx Criteria Excellent Good Satisfactory Needs Improvement Unsatisfactory Criterion Score Required elements 40 points Student thoroughly addresses all required elements of the case. 30 points Student thoroughly addresses most required elements of the case. 20 points Student thoroughly addresses some of the required elements of the case. 10 points Student thoroughly addresses a few of the required elements of the case. 0 points Does not meet minimum requirements for assignment Score of Required elements, / 40 Quality of discussion and analysis 40 points The depth of discussion is excellent. All concepts are accurately described and employed. The analysis is very logical and well-supported. 30 points The depth of discussion is adequate. Most concepts are accurately described and employed. The analysis is mostly logical and adequately supported. 20 points The depth of discussion needs improvement. Some concepts are accurately described and employed. The analysis needs improvement and support. 10 points The depth of discussion needs significant improvement. Few concepts are accurately described and employed. The analysis needs significant improvement and much more support. 0 points Does not meet minimum requirements for assignment Score of Quality of discussion and analysis, / 40 Criteria Level 4 Level 3 Level 2 Level 1 New Level Criterion Score Knowledge of topic and readings 40 points Overall, the student demonstrates an advanced understanding of the topic and the readings. 30 points Overall, the student demonstrates a competent understanding of the topic and the readings. 20 points Overall, the student demonstrates some knowledge of the topic and the readings. 10 points Overall, the student demonstrates a very limited knowledge of the topic and the readings. 0 points Does not meet minimum requirements for assignment. Score of Knowledge of topic and readings, / 40 Clarity and Logical Flow of Ides 40 points The flow of ideas in the body of the response is logically organized. A clear argument is presented. 30 points The flow of ideas in the body of the response is mostly logically organized. A clear argument is presented. 20 points The flow of ideas in the body of the response is sometimes difficult to follow. There is not a clear argument. 10 points The flow of ideas in the body of the response is very hard to follow. There is not a clear argument. 0 points Does not meet minimum requirements for assignment. Score of Clarity and Logical Flow of Ides, / 40 Criteria Level 4 Level 3 Level 2 Level 1 New Level Criterion Score Grammar, Spelling, and Sentence Structure APA Style 40 points The analysis contains very few, if any, minor errors related to grammar, spelling, and sentence structure. Content is easy to understand. AND Student properly uses and cites resources. 30 points The analysis contains minor errors related to grammar, spelling, and sentence structure; but they do not distract the reader from the content. AND/OR Student mostly uses and cites resources properly. 20 points The analysis contains many minor errors related to grammar, spelling, and sentence structure. They do distract the reader from the content. AND/OR Student sometimes uses and cites resources properly. 10 points The analysis contains major errors related to grammar, spelling, and sentence structure. They do distract the reader from the content. AND/OR Student rarely cites resources. 0 points Does not meet minimum requirements for assignment. Score of Grammar, Spelling, and Sentence Structure APA Style, / 40 Total Score of Exam Rubric, / 200